About Us

We are brave.
We like challenges.
We want to change the way people move

BYKKO is a Newcastle-headquartered company with a distinctively European-systems approach to electric bike fleet management.

We are the first Australian enterprise specialised in research, development and implementation of intelligent bike sharing and personal mobility, managed with data. We started as a family owned business operating a network of automated bike-hire terminals in partnership with high-end, luxury hotels in Sydney, Newcastle and the Hunter Valley.

Although a relatively young company, BYKKO now has a multi-disciplinary team of professionals with backgrounds in transport planning, architecture and design, urban planning, media, industrial design, and automatic systems. We have extensive experience in Australia and overseas.

We grow every day.

Meet Our Leading Team

Monica Zarafu

Managing Director

Monica is an expert in innovative transport solutions, from technology implementation to planning and operations. She is a champion of bike sharing as a transport system that is easy to implement, environmentally friendly and cost-effective.
Monica managed various projects in the field of personal and shared mobility, working with governments and transport agencies, universities and the private sector, in Australia, Europe and the US.
You can meet Monica every Sunday at the Redhead beach enjoying the Dirty Hippie coffee and trying to convince the family’s beautiful greyhound Sophie to run. No chance!

Marius Zarafu

Director of Technology

Marius is a technology expert with more than 20 years of experience in design and IT, both in Australia and overseas.
With multi-faceted skills and a wide-ranging background in technology implementation, Marius leads the R&D and Innovation unit at BYKKO.
He never gets bored and he likes to fix bikes. He hates early mornings.

Jonathon Nunan

Sales and Business Development Manager

With 20 years’ experience in the cycling industry in the UK and Australia, Jonathon has a passion and acumen for bike mobility projects, market-share strategy, relationship management, consumer engagement, supply chain dynamics and modern retail.
He is the operator of Australia's only specialist Bicycle Industry Consultancy and a regular contributor to leading cycle industry sites and publications, such as Bicycling Trade, Bike Roar and Cycling Industry News.
Jonathon is based in Melbourne, so we don’t see him very often.

Jan Ross

Marketing and Customer Engagement Manager

Jan’s career in marketing and communications spans over 35 years in the arts, events, tourism and travel industries.
She has held senior roles with Cunard/Seabourn Cruise Lines, Tourism Sydney, Destination NSW, Tourism Tasmania and, most recently, as Manager Tourism and Economic Development for the City of Newcastle.
She lives far, far away, in the middle of Coomba Park.

Our experience

BYKKO technology uses real-time analytics to manage demand, optimise capacity and enable better customer outcomes in connection with public, active and shared transport.
Our experience as operators of automated bike-hire terminals helps us understand all aspects of running a network, from bike service and maintenance, and fleet management issues, to high quality customer service, marketing, collecting and reporting data.
We have also learnt the hard way that there is no place for compromise in product quality. This is why we partnered with the best manufacturers for every single component of the system. We signed exclusive agreements for Australia and New Zealand with European leaders in electric bike-share technology.
Best for the best.